Thank you for choosing New Maa Padma Stores! We are committed to providing you with a seamless shopping experience, and part of that commitment is ensuring timely and reliable shipping and delivery of your orders.
1. Order Processing:
All orders are processed within 1-2 business days from the date of purchase. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods:
We offer various shipping methods to meet your needs:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Guaranteed delivery within 2-3 business days.
- Express Shipping: Next-day delivery for orders placed before 10PM.
Please note that delivery times may vary based on your location and external factors beyond our control.
3. Shipping Costs:
Shipping costs are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs during the checkout process before completing your purchase.
4. International Shipping:
We offer international shipping to select countries. International shipping fees and delivery times vary based on the destination. Customs and import duties may apply and are the responsibility of the customer.
5. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your order by entering the tracking number on our website or the carrier’s website.
6. Delivery Issues:
If you encounter any issues with the delivery of your order, please contact our customer support team at contact@newmaapadmastores.com or +91 9038026163. We will work diligently to resolve any issues and ensure your satisfaction.
7. Delivery Confirmation:
All orders require a signature upon delivery. Please ensure someone is available at the delivery address to sign for the package. If no one is available, the carrier will leave a notification with instructions for redelivery or pick-up.
8. Delays and Force Majeure:
While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions, customs delays, or other force majeure events may cause delays. We appreciate your understanding in such situations.
By shopping with New Maa Padma Stores, you agree to the terms outlined in this Shipping and Delivery Policy. We value your trust and are dedicated to delivering your orders in a timely and efficient manner.
If you have any questions or concerns, please contact our customer support team at contact@newmaapadmastores.com.
Thank you for choosing New Maa Padma Stores!